{"id":37937,"date":"2022-11-21T12:49:56","date_gmt":"2022-11-21T12:49:56","guid":{"rendered":"https:\/\/pdsvision.com\/support\/"},"modified":"2024-02-01T20:30:24","modified_gmt":"2024-02-01T20:30:24","slug":"support","status":"publish","type":"page","link":"https:\/\/clone.pdsvision.online\/de\/support\/","title":{"rendered":"Support"},"content":{"rendered":"<script>\n    (function($) {\n        \/\/ When clicking Hero button that has a custom link         \n        $(document).on('click', '.btn.hero-scroll-me', function(e) {\n            e.preventDefault();\n            var href = $(this).attr('data-href');\n            \/\/ If the data-href attribute starts with a # then scroll to that anchortag\n            if (href.match(\"^#\")) {\n                gsap.to(window, {\n                    duration: 1,\n                    scrollTo: {\n                        y: href,\n                        offsetY: 100\n                    },\n                });\n            } else {\n                \/\/ Otherwise just go to the url\n                window.open(href, \"_blank\");\n            }\n        });\n    })(jQuery);\n<\/script>\n<div  class=\"block_a9639393d8034c862dad259339f24aaa \nh-50 md:h-60 cut-corner-cultured bg-no-repeat bg-center bg-cover block block-hero\"\n    style=\"background-image: url('https:\/\/clone.pdsvision.online\/wp-content\/uploads\/2022\/12\/PDSVISION-Support-Creo.jpg')\"\n    data-header-transparent=\"true\">\n\n    <div class=\"h-full\" style=\"background: linear-gradient(90deg, rgba(0,0,0,0.4) 0%, rgba(0,0,0,0.2) 50%, rgba(0,0,0,0.5) 100%); \">\n        <div class=\"grid grid-cols-12 gap-5 max-w-site mx-auto items-center h-full px-6 md:px-14 box-content content-center\">\n            <div class=\"\n            col-span-full md:col-span-4            col-start-1            \n            \">\n                <div>\n                                                <h1 class=\"text-white text-style-h2\">SUPPORT<\/h1>\n    \n                    \n                                                        <\/div>\n            <\/div>\n            <div class=\" col-span-full md:col-span-full            col-start-1 md:col-start-7            \">\n                <div>\n                            <h2 class=\"text-white text-style-h1\"> Unser Support \u2013 Ihr Erfolg<\/h2>\n                                        <\/div>\n            <\/div>\n        <\/div>\n    <\/div>\n<\/div>\n\n<div id=\"block_d069939936dba8ffbf6632de0480f2ac\" class=\"w-full block block-breadcrumbbar z-20\">\n    <div class=\"bg-cultured py-3.5 z-50 px-7.5\">\n\n        <div class=\"flex justify-between max-w-site mx-auto\">\n            <div class='yoast-container flex items-center'>\n                <nav id=\"breadcrumbs\" class=\"text-small\" aria-label=\"Breadcrumb\"><span><span><a href=\"https:\/\/clone.pdsvision.online\/de\/\"><span class=\"pds-icon\"><span class=\"sr-only\">Home<\/span><\/span><\/a><\/span><\/span><\/nav>            <\/div>\n            <div class=\"hidden md:block\">\n                <nav class=\"scroll-links flex space-x-9\" aria-label=\"On this page\"><\/nav>\n                <div class=\"position relative flex space-x-9 user-select-none\"><\/div>\n            <\/div>\n\n            <div class=\"group inline-block relative md:hidden\">\n                <button class=\"bg-cultured text-raisin-black inline-flex items-center\">\n                    <span class=\"mr-1\">Siehe Seiteninhalt<\/span>\n                    <svg class=\"pds-svg -rotate-90 mm-lvl-3-right-arrow ease-in-out transition-all group-hover:-rotate-0 replaced-svg svg-replaced-21\" id=\"svg-replaced-21\" viewBox=\"0 0 10.026 5.578\" height=\"5.578\" width=\"6.026\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                        <g transform=\"translate(0.707 0.707)\" data-name=\"icon\/double caret\" id=\"icon_double_caret\">\n                            <path stroke-width=\"1\" stroke-linejoin=\"round\" stroke-linecap=\"round\" stroke=\"#B43A8D\" fill=\"none\" transform=\"translate(-3886.877 -524.493)\" d=\"M3886.877,524.493l4.389,4.371,4.223-4.371\" id=\"select\"><\/path>\n                        <\/g>\n                    <\/svg>\n                <\/button>\n                <ul class=\"absolute hidden text-gray-700 pt-1 group-hover:block group-focus-within:block z-20 w-full position-select\">\n                <\/ul>\n            <\/div>\n\n        <\/div>\n    <\/div>\n<\/div>    <div id=\"contact\" class=\"is-layout-flow columns relative grid grid-cols-12 mx-auto max-w-full gap-0 mb-0 mt-0 pb-0 pt-0 bg-chicago-gray-100\">\n        <div class=\"is-layout-flow single-column relative  bg-transparent p-0 col-span-12 md:col-span-12 col-start-auto md:col-start-auto order-none md:order-none after:border-transparent self-start\">\n            <div class=\"is-layout-flow columns relative grid grid-cols-12 mx-auto max-w-site gap-4 md:gap-10 mb-0 mt-0 pb-10 py-24 bg-transparent\">\n                <div class=\"is-layout-flow single-column relative flex flex-wrap bg-transparent p-0 col-span-12 md:col-span-5 col-start-auto md:col-start-auto order-none md:order-none after:border-transparent self-start gap-4 md:gap-10\">\n                    <div class=\"w-full flex flex-wrap gap-4\">\n                                                    <div class=\"w-full\">\n                                <img decoding=\"async\" class=\"pds-svg\" src=\"https:\/\/clone.pdsvision.online\/wp-content\/uploads\/2022\/12\/supporticon.svg\" \/>\n                            <\/div>\n                                                    <div class=\"w-full\">\n                                <h2 class=\"text-style-h2 text-white\">SUPPORT<\/h2>\n                            <\/div>\n                                            <\/div>\n                    \n                        <div class=\"w-full\">\n                            <h3 class=\"text-style-h3 !font-normal text-white\">Damit wir Sie optimal unterst\u00fctzen k\u00f6nnen &#8211; treffen Sie bitte folgende Auswahl<\/h3>\n                        <\/div>\n                                    <\/div>\n                <div class=\"is-layout-flow single-column relative flex flex-wrap bg-transparent p-0 col-span-12 md:col-span-6 col-start-auto md:col-start-7 order-none md:order-none after:border-transparent self-start gap-4 md:gap-10\">\n                                        <div class=\"w-full text-center\">\n                        <h3 class=\"text-style-h3 !font-medium text-white\">Wo befinden Sie sich?<\/h3>\n                    <\/div>\n                    <div class=\"w-full flex flex-wrap\">\n                        <div class=\"w-full grid grid-cols-12 gap-4\">\n                                                            <div class=\"col-span-12 md:col-span-6\">\n                                    <a href=\"?filter_country=Denmark\" class=\"button-contact btn !w-full !mx-0 group inline-block relative border-2 rounded px-[30px] hover:pl-[13px] transition ease-in-out transition-all\"> <span class=\"group-hover:mr-[8px] ease-in-out transition-all\">Denmark<\/span><svg class=\"pds-svg ease-in-out transition-opacity -rotate-90 absolute opacity-0 group-hover:opacity-100 box-content inline-block w-2.5 top-0 bottom-0 my-auto replaced-svg svg-replaced-0\" id=\"svg-replaced-0\" viewBox=\"0 0 10.026 5.578\" height=\"5.578\" width=\"10.026\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                                            <g transform=\"translate(0.707 0.707)\" data-name=\"icon\/double caret\" id=\"icon_double_caret\">\n                                                <path stroke-width=\"1\" stroke-linejoin=\"round\" stroke-linecap=\"round\" stroke=\"#242525\" fill=\"none\" transform=\"translate(-3886.877 -524.493)\" d=\"M3886.877,524.493l4.389,4.371,4.223-4.371\" id=\"select\"><\/path>\n                                            <\/g>\n                                        <\/svg>\n                                    <\/a>\n                                <\/div>\n                                                            <div class=\"col-span-12 md:col-span-6\">\n                                    <a href=\"?filter_country=Finland\" class=\"button-contact btn !w-full !mx-0 group inline-block relative border-2 rounded px-[30px] hover:pl-[13px] transition ease-in-out transition-all\"> <span class=\"group-hover:mr-[8px] ease-in-out transition-all\">Finland<\/span><svg class=\"pds-svg ease-in-out transition-opacity -rotate-90 absolute opacity-0 group-hover:opacity-100 box-content inline-block w-2.5 top-0 bottom-0 my-auto replaced-svg svg-replaced-0\" id=\"svg-replaced-0\" viewBox=\"0 0 10.026 5.578\" height=\"5.578\" width=\"10.026\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                                            <g transform=\"translate(0.707 0.707)\" data-name=\"icon\/double caret\" id=\"icon_double_caret\">\n                                                <path stroke-width=\"1\" stroke-linejoin=\"round\" stroke-linecap=\"round\" stroke=\"#242525\" fill=\"none\" transform=\"translate(-3886.877 -524.493)\" d=\"M3886.877,524.493l4.389,4.371,4.223-4.371\" id=\"select\"><\/path>\n                                            <\/g>\n                                        <\/svg>\n                                    <\/a>\n                                <\/div>\n                                                            <div class=\"col-span-12 md:col-span-6\">\n                                    <a href=\"?filter_country=Deutschland\" class=\"button-contact btn !w-full !mx-0 group inline-block relative border-2 rounded px-[30px] hover:pl-[13px] transition ease-in-out transition-all\"> <span class=\"group-hover:mr-[8px] ease-in-out transition-all\">Deutschland<\/span><svg class=\"pds-svg ease-in-out transition-opacity -rotate-90 absolute opacity-0 group-hover:opacity-100 box-content inline-block w-2.5 top-0 bottom-0 my-auto replaced-svg svg-replaced-0\" id=\"svg-replaced-0\" viewBox=\"0 0 10.026 5.578\" height=\"5.578\" width=\"10.026\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                                            <g transform=\"translate(0.707 0.707)\" data-name=\"icon\/double caret\" id=\"icon_double_caret\">\n                                                <path stroke-width=\"1\" stroke-linejoin=\"round\" stroke-linecap=\"round\" stroke=\"#242525\" fill=\"none\" transform=\"translate(-3886.877 -524.493)\" d=\"M3886.877,524.493l4.389,4.371,4.223-4.371\" id=\"select\"><\/path>\n                                            <\/g>\n                                        <\/svg>\n                                    <\/a>\n                                <\/div>\n                                                            <div class=\"col-span-12 md:col-span-6\">\n                                    <a href=\"?filter_country=North America\" class=\"button-contact btn !w-full !mx-0 group inline-block relative border-2 rounded px-[30px] hover:pl-[13px] transition ease-in-out transition-all\"> <span class=\"group-hover:mr-[8px] ease-in-out transition-all\">North America<\/span><svg class=\"pds-svg ease-in-out transition-opacity -rotate-90 absolute opacity-0 group-hover:opacity-100 box-content inline-block w-2.5 top-0 bottom-0 my-auto replaced-svg svg-replaced-0\" id=\"svg-replaced-0\" viewBox=\"0 0 10.026 5.578\" height=\"5.578\" width=\"10.026\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                                            <g transform=\"translate(0.707 0.707)\" data-name=\"icon\/double caret\" id=\"icon_double_caret\">\n                                                <path stroke-width=\"1\" stroke-linejoin=\"round\" stroke-linecap=\"round\" stroke=\"#242525\" fill=\"none\" transform=\"translate(-3886.877 -524.493)\" d=\"M3886.877,524.493l4.389,4.371,4.223-4.371\" id=\"select\"><\/path>\n                                            <\/g>\n                                        <\/svg>\n                                    <\/a>\n                                <\/div>\n                                                            <div class=\"col-span-12 md:col-span-6\">\n                                    <a href=\"?filter_country=Norway\" class=\"button-contact btn !w-full !mx-0 group inline-block relative border-2 rounded px-[30px] hover:pl-[13px] transition ease-in-out transition-all\"> <span class=\"group-hover:mr-[8px] ease-in-out transition-all\">Norway<\/span><svg class=\"pds-svg ease-in-out transition-opacity -rotate-90 absolute opacity-0 group-hover:opacity-100 box-content inline-block w-2.5 top-0 bottom-0 my-auto replaced-svg svg-replaced-0\" id=\"svg-replaced-0\" viewBox=\"0 0 10.026 5.578\" height=\"5.578\" width=\"10.026\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                                            <g transform=\"translate(0.707 0.707)\" data-name=\"icon\/double caret\" id=\"icon_double_caret\">\n                                                <path stroke-width=\"1\" stroke-linejoin=\"round\" stroke-linecap=\"round\" stroke=\"#242525\" fill=\"none\" transform=\"translate(-3886.877 -524.493)\" d=\"M3886.877,524.493l4.389,4.371,4.223-4.371\" id=\"select\"><\/path>\n                                            <\/g>\n                                        <\/svg>\n                                    <\/a>\n                                <\/div>\n                                                            <div class=\"col-span-12 md:col-span-6\">\n                                    <a href=\"?filter_country=Portugal\" class=\"button-contact btn !w-full !mx-0 group inline-block relative border-2 rounded px-[30px] hover:pl-[13px] transition ease-in-out transition-all\"> <span class=\"group-hover:mr-[8px] ease-in-out transition-all\">Portugal<\/span><svg class=\"pds-svg ease-in-out transition-opacity -rotate-90 absolute opacity-0 group-hover:opacity-100 box-content inline-block w-2.5 top-0 bottom-0 my-auto replaced-svg svg-replaced-0\" id=\"svg-replaced-0\" viewBox=\"0 0 10.026 5.578\" height=\"5.578\" width=\"10.026\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                                            <g transform=\"translate(0.707 0.707)\" data-name=\"icon\/double caret\" id=\"icon_double_caret\">\n                                                <path stroke-width=\"1\" stroke-linejoin=\"round\" stroke-linecap=\"round\" stroke=\"#242525\" fill=\"none\" transform=\"translate(-3886.877 -524.493)\" d=\"M3886.877,524.493l4.389,4.371,4.223-4.371\" id=\"select\"><\/path>\n                                            <\/g>\n                                        <\/svg>\n                                    <\/a>\n                                <\/div>\n                                                            <div class=\"col-span-12 md:col-span-6\">\n                                    <a href=\"?filter_country=Spanien\" class=\"button-contact btn !w-full !mx-0 group inline-block relative border-2 rounded px-[30px] hover:pl-[13px] transition ease-in-out transition-all\"> <span class=\"group-hover:mr-[8px] ease-in-out transition-all\">Spain<\/span><svg class=\"pds-svg ease-in-out transition-opacity -rotate-90 absolute opacity-0 group-hover:opacity-100 box-content inline-block w-2.5 top-0 bottom-0 my-auto replaced-svg svg-replaced-0\" id=\"svg-replaced-0\" viewBox=\"0 0 10.026 5.578\" height=\"5.578\" width=\"10.026\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                                            <g transform=\"translate(0.707 0.707)\" data-name=\"icon\/double caret\" id=\"icon_double_caret\">\n                                                <path stroke-width=\"1\" stroke-linejoin=\"round\" stroke-linecap=\"round\" stroke=\"#242525\" fill=\"none\" transform=\"translate(-3886.877 -524.493)\" d=\"M3886.877,524.493l4.389,4.371,4.223-4.371\" id=\"select\"><\/path>\n                                            <\/g>\n                                        <\/svg>\n                                    <\/a>\n                                <\/div>\n                                                            <div class=\"col-span-12 md:col-span-6\">\n                                    <a href=\"?filter_country=Sweden\" class=\"button-contact btn !w-full !mx-0 group inline-block relative border-2 rounded px-[30px] hover:pl-[13px] transition ease-in-out transition-all\"> <span class=\"group-hover:mr-[8px] ease-in-out transition-all\">Sweden<\/span><svg class=\"pds-svg ease-in-out transition-opacity -rotate-90 absolute opacity-0 group-hover:opacity-100 box-content inline-block w-2.5 top-0 bottom-0 my-auto replaced-svg svg-replaced-0\" id=\"svg-replaced-0\" viewBox=\"0 0 10.026 5.578\" height=\"5.578\" width=\"10.026\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                                            <g transform=\"translate(0.707 0.707)\" data-name=\"icon\/double caret\" id=\"icon_double_caret\">\n                                                <path stroke-width=\"1\" stroke-linejoin=\"round\" stroke-linecap=\"round\" stroke=\"#242525\" fill=\"none\" transform=\"translate(-3886.877 -524.493)\" d=\"M3886.877,524.493l4.389,4.371,4.223-4.371\" id=\"select\"><\/path>\n                                            <\/g>\n                                        <\/svg>\n                                    <\/a>\n                                <\/div>\n                                                            <div class=\"col-span-12 md:col-span-6\">\n                                    <a href=\"?filter_country=United Kingdom\" class=\"button-contact btn !w-full !mx-0 group inline-block relative border-2 rounded px-[30px] hover:pl-[13px] transition ease-in-out transition-all\"> <span class=\"group-hover:mr-[8px] ease-in-out transition-all\">United Kingdom<\/span><svg class=\"pds-svg ease-in-out transition-opacity -rotate-90 absolute opacity-0 group-hover:opacity-100 box-content inline-block w-2.5 top-0 bottom-0 my-auto replaced-svg svg-replaced-0\" id=\"svg-replaced-0\" viewBox=\"0 0 10.026 5.578\" height=\"5.578\" width=\"10.026\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                                            <g transform=\"translate(0.707 0.707)\" data-name=\"icon\/double caret\" id=\"icon_double_caret\">\n                                                <path stroke-width=\"1\" stroke-linejoin=\"round\" stroke-linecap=\"round\" stroke=\"#242525\" fill=\"none\" transform=\"translate(-3886.877 -524.493)\" d=\"M3886.877,524.493l4.389,4.371,4.223-4.371\" id=\"select\"><\/path>\n                                            <\/g>\n                                        <\/svg>\n                                    <\/a>\n                                <\/div>\n                                                    <\/div>\n                    <\/div>\n                <\/div>\n            <\/div>\n        <\/div>\n    <\/div>\n\n<div class=\"columns relative grid grid-cols-12 mx-auto max-w-site gap-10 mb-0 mt-0 pb-10 pt-20 bg-transparent is-layout-flow wp-block-create-block-pdsvision-columns-is-layout-flow\" id=\"ueberblick\" data-title=\"\u00dcberblick\">\n<div class=\"single-column relative  bg-bg-white p-0 col-span-12 md:col-span-5 col-start-auto md:col-start-auto order-none md:order-none after:border-transparent self-center is-layout-flow wp-block-create-block-pdsvision-column-is-layout-flow\">\n<h3 class=\"text-raisin-black text-style-h3 mt-0 mb-0 text-left\">Support bei PDSVISION<\/h3>\n\n\n\n<p class=\"text-style-body text-raisin-black mt-5 mb-5 text-left wp-block-paragraph\">Der Umfang und die Qualit\u00e4t des Supports ist vielleicht eines der wichtigsten &#8222;Merkmale&#8220; eines jeden Systems. <\/p>\n\n\n\n<p class=\"text-style-preamble text-raisin-black mt-5 mt-0 text-left wp-block-paragraph\"><strong>Der Standard-Support beinhaltet<\/strong>:<\/p>\n\n\n\n<ul class=\"!leading-normal text-style-body text-raisin-black list-disc list-outside pl-7 mt-0 mb-0 wp-block-list\">\n<li>Hilfe bei System- oder Anwendungsausf\u00e4llen<\/li>\n\n\n\n<li>Die neuesten Software-Updates, Releases und Patches<\/li>\n\n\n\n<li>First Level Support per E-Mail und Telefon<\/li>\n\n\n\n<li>Erweiterte Fernunterst\u00fctzung<\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"single-column relative cut-corner  bg-white p-0 col-span-12 md:col-span-6 col-start-auto md:col-start-7 order-none md:order-none after:border-white self-start is-layout-flow wp-block-create-block-pdsvision-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"912\" src=\"https:\/\/pdsvision.com\/wp-content\/uploads\/2022\/12\/PDSVISION-myPDS-Support-1024x912.jpg\" alt=\"\" class=\"wp-image-10400\" srcset=\"https:\/\/clone.pdsvision.online\/wp-content\/uploads\/2022\/12\/PDSVISION-myPDS-Support-1024x912.jpg 1024w, https:\/\/clone.pdsvision.online\/wp-content\/uploads\/2022\/12\/PDSVISION-myPDS-Support-300x267.jpg 300w, https:\/\/clone.pdsvision.online\/wp-content\/uploads\/2022\/12\/PDSVISION-myPDS-Support-768x684.jpg 768w, https:\/\/clone.pdsvision.online\/wp-content\/uploads\/2022\/12\/PDSVISION-myPDS-Support.jpg 1100w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n<\/div>\n\n<div class=\"columns relative grid grid-cols-12 mx-auto max-w-full gap-10 mb-0 mt-0 pb-2.5 pt-10 bg-transparent is-layout-flow wp-block-create-block-pdsvision-columns-is-layout-flow\" id=\"mypds-star-support\" data-title=\"myPDS Star Support\">\n<div class=\"single-column relative  bg-transparent p-0 col-span-12 md:col-span-12 col-start-auto md:col-start-auto order-none md:order-none after:border-transparent self-start is-layout-flow wp-block-create-block-pdsvision-column-is-layout-flow\">\n<div class=\"columns relative grid grid-cols-12 mx-auto max-w-full gap-0 mb-0 mt-0 pb-0 pt-0 bg-transparent is-layout-flow wp-block-create-block-pdsvision-columns-is-layout-flow\">\n<div class=\"single-column relative cut-corner  bg-white p-7.5 col-span-6 md:col-span-6 col-start-auto md:col-start-auto order-none md:order-none after:border-cultured self-start is-layout-flow wp-block-create-block-pdsvision-column-is-layout-flow\">\n<p class=\"hidden text-style-body text-raisin-black mt-5 mt-0 text-left wp-block-paragraph\"><\/p>\n<\/div>\n\n\n\n<div class=\"single-column relative  bg-cultured p-7.5 col-span-6 md:col-span-6 col-start-auto md:col-start-auto order-none md:order-none after:border-pds-purple-100 self-start is-layout-flow wp-block-create-block-pdsvision-column-is-layout-flow\">\n<p class=\"hidden text-style-body text-raisin-black mt-5 mt-0 text-left wp-block-paragraph\"><\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"columns relative grid grid-cols-12 mx-auto max-w-full gap-10 mb-0 mt-0 pb-0 pt-0 bg-gainsboro is-layout-flow wp-block-create-block-pdsvision-columns-is-layout-flow\">\n<div class=\"single-column relative  bg-cultured p-0 col-span-12 md:col-span-12 col-start-auto md:col-start-auto order-none md:order-none after:border-transparent self-start is-layout-flow wp-block-create-block-pdsvision-column-is-layout-flow\">\n<div class=\"columns relative grid grid-cols-12 mx-auto max-w-site gap-5 mb-0 mt-0 pb-15 pt-15 bg-transparent is-layout-flow wp-block-create-block-pdsvision-columns-is-layout-flow\">\n<div class=\"single-column relative  bg-transparent p-0 col-span-12 md:col-span-12 col-start-auto md:col-start-auto order-none md:order-none after:border-transparent self-start is-layout-flow wp-block-create-block-pdsvision-column-is-layout-flow\">\n<h3 class=\"text-raisin-black text-style-h2 mt-0 mb-5 text-left\">myPDS Star Support<\/h3>\n<\/div>\n\n\n\n<div class=\"single-column relative  bg-transparent p-0 col-span-12 md:col-span-5 col-start-auto md:col-start-auto order-none md:order-none after:border-transparent self-start is-layout-flow wp-block-create-block-pdsvision-column-is-layout-flow\">\n<h3 class=\"text-raisin-black text-style-h3 mt-0 mb-5 text-left\">Beschreibung<\/h3>\n\n\n\n<p class=\"text-style-body text-raisin-black mt-5 mb-5 text-left wp-block-paragraph\">Hatten Sie schon einmal das Gef\u00fchl, dass Sie mehr Unterst\u00fctzung brauchen, als ein normaler Support Desk bieten kann? F\u00e4llt es Ihnen schwer, Ihr internes IT-Team dazu zu bewegen, die f\u00fcr ein PLM-System erforderlichen Systemadministrationsaufgaben zu \u00fcbernehmen?<\/p>\n\n\n\n<p class=\"text-style-body text-raisin-black mt-10 mb-10 text-left wp-block-paragraph\"><strong>PDSVISION hat die L\u00f6sung &#8211; myPDS Star Support.<\/strong><\/p>\n\n\n\n<p class=\"text-style-body text-raisin-black mt-5 mb-5 text-left wp-block-paragraph\">PLM, CAD und \u00e4hnliche L\u00f6sungen sind Systeme, die aus Sicht des Supports und der Wartung nicht im Fokus vieler IT-Abteilungen stehen, obwohl diese Anwendungen gesch\u00e4ftskritisch sind und direkte Auswirkungen auf viele Anwender haben, wenn sie nicht mehr funktionieren. Die L\u00f6sungen selbst sind nicht komplex, erfordern aber besondere F\u00e4higkeiten bei der Wartung, der Systemunterst\u00fctzung und der ma\u00dfgeschneiderten Anwendung.<\/p>\n\n\n\n<p class=\"text-style-body text-raisin-black mt-5 mb-5 text-left wp-block-paragraph\">F\u00fcr Unternehmen, die an einem erweiterten Support-Service interessiert sind, der \u00fcber das traditionelle Angebot der Software-Wartung hinausgeht, bieten wir <strong>myPDS Star Support<\/strong> an.<\/p>\n<\/div>\n\n\n\n<div class=\"single-column relative  bg-transparent p-0 col-span-12 md:col-span-5 col-start-auto md:col-start-8 order-none md:order-none after:border-transparent self-start is-layout-flow wp-block-create-block-pdsvision-column-is-layout-flow\">\n<h3 class=\"text-raisin-black text-style-h3 mt-0 mb-5 text-left\">Was ist enthalten?<\/h3>\n\n\n\n<ul class=\"!leading-normal text-style-body text-raisin-black list-disc list-outside pl-7 mt-0 mb-0 wp-block-list\">\n<li>Regelm\u00e4\u00dfige &#8222;Health Checks&#8220; des Systems. <\/li>\n\n\n\n<li>Bereinigung von Caches und unn\u00f6tigen Dateien.<\/li>\n\n\n\n<li>Performance Monitoring.<\/li>\n\n\n\n<li>System Monitoring.<\/li>\n\n\n\n<li>Zus\u00e4tzliche Unterst\u00fctzung in den Bereichen Methodik und Ausbildung.<\/li>\n\n\n\n<li>Die M\u00f6glichkeit, Unterst\u00fctzung f\u00fcr die Aktualisierung des Systems in Anspruch zu nehmen.<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"columns relative grid grid-cols-12 mx-auto max-w-full gap-0 mb-0 mt-0 pb-0 pt-0 bg-white is-layout-flow wp-block-create-block-pdsvision-columns-is-layout-flow\">\n<div class=\"single-column relative cut-corner  bg-cultured p-7.5 col-span-6 md:col-span-7 col-start-auto md:col-start-auto order-none md:order-none after:border-white self-start is-layout-flow wp-block-create-block-pdsvision-column-is-layout-flow\">\n<p class=\"hidden text-style-body text-raisin-black mt-5 mt-0 text-left wp-block-paragraph\"><\/p>\n<\/div>\n\n\n\n<div class=\"single-column relative  bg-white p-7.5 col-span-6 md:col-span-5 col-start-auto md:col-start-auto order-none md:order-none after:border-pds-purple-100 self-start is-layout-flow wp-block-create-block-pdsvision-column-is-layout-flow\">\n<p class=\"hidden text-style-body text-raisin-black mt-5 mt-0 text-left wp-block-paragraph\"><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"columns relative grid grid-cols-12 mx-auto max-w-full gap-0 mb-0 mt-0 pb-0 pt-0 bg-transparent is-layout-flow wp-block-create-block-pdsvision-columns-is-layout-flow\">\n<div class=\"single-column relative  bg-transparent p-0 col-span-12 md:col-span-12 col-start-auto md:col-start-auto order-none md:order-none after:border-transparent self-start is-layout-flow wp-block-create-block-pdsvision-column-is-layout-flow\"><div class=\"pds-globe globe-right\"   data-pds-globe-land-color=\"#FFFFFF\" data-pds-globe-sea-color=\"#F7F5F3\" data-pds-globe-inner-color=\"#FFFFFF\" data-pds-globe-mobile-land-color=\"#FFFFFF\" data-pds-globe-mobile-sea-color=\"#F7F5F3\" data-pds-globe-mobile-inner-color=\"#FFFFFF\">\n<\/div>\n\n\n<div class=\"columns relative grid grid-cols-12 mx-auto max-w-site gap-10 mb-0 mt-0 pb-25 pt-25 bg-transparent is-layout-flow wp-block-create-block-pdsvision-columns-is-layout-flow\" id=\"warum-mypds-star-support\" data-title=\"Warum myPDS Star Support\">\n<div class=\"single-column relative  bg-transparent p-0 col-span-12 md:col-span-5 col-start-auto md:col-start-auto order-none md:order-none after:border-transparent self-start is-layout-flow wp-block-create-block-pdsvision-column-is-layout-flow\">\n<h2 class=\"text-raisin-black text-style-h2 mt-0 mb-0 text-left\">Warum myPDS Star Support<\/h2>\n\n\n\n<h2 class=\"text-raisin-black text-style-h3 mt-5 mb-5 text-left\">myPDS Star Support<\/h2>\n\n\n\n<p class=\"text-style-body text-raisin-black mt-5 mb-5 text-left wp-block-paragraph\">myPDS Star Support ist vollst\u00e4ndig anpassbar und bietet verschiedene Service-Levels, je nach Ihren organisatorischen Anforderungen. Einige der von Kunden genannten Vorteile:<\/p>\n\n\n\n<ul class=\"!leading-normal text-style-body text-raisin-black list-disc list-outside pl-7 mt-0 mb-0 wp-block-list\">\n<li>L\u00e4ngere Betriebszeit des Systems<\/li>\n\n\n\n<li>Die M\u00f6glichkeit, bei der L\u00f6sung von komplexeren Problemen schneller Hilfe zu erhalten<\/li>\n\n\n\n<li>Die interne IT kann die PLM-Verantwortung auslagern <\/li>\n\n\n\n<li> Der Fernzugriff auf das System beschleunigt die Probleml\u00f6sung <\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"columns relative grid grid-cols-12 mx-auto max-w-full gap-10 mb-0 mt-0 pb-2.5 pt-10 bg-white is-layout-flow wp-block-create-block-pdsvision-columns-is-layout-flow\">\n<div class=\"single-column relative  bg-transparent p-0 col-span-12 md:col-span-12 col-start-auto md:col-start-auto order-none md:order-none after:border-transparent self-start is-layout-flow wp-block-create-block-pdsvision-column-is-layout-flow\">\n<div class=\"columns relative grid grid-cols-12 mx-auto max-w-full gap-10 mb-0 mt-0 pb-2.5 pt-10 bg-transparent is-layout-flow wp-block-create-block-pdsvision-columns-is-layout-flow\" id=\"br\" data-title=\"<br&gt;\">\n<div class=\"single-column relative  bg-transparent p-0 col-span-12 md:col-span-12 col-start-auto md:col-start-auto order-none md:order-none after:border-transparent self-start is-layout-flow wp-block-create-block-pdsvision-column-is-layout-flow\">\n<div class=\"columns relative grid grid-cols-12 mx-auto max-w-site gap-10 mb-0 mt-0 pb-2.5 pt-5 bg-transparent is-layout-flow wp-block-create-block-pdsvision-columns-is-layout-flow\">\n<div class=\"single-column relative  bg-transparent p-0 col-span-12 md:col-span-12 col-start-auto md:col-start-auto order-none md:order-none after:border-transparent self-start is-layout-flow wp-block-create-block-pdsvision-column-is-layout-flow\">\n<h2 class=\"text-raisin-black text-style-h3 mt-0 mb-0 text-left\">Weitere Dienstleistungen<\/h2>\n\n\n\n<a class=\"button-purple mt-5 btn group inline-block relative border-2 rounded px-[21px] hover:pl-[13px] transition ease-in-out transition-all\" href=\"https:\/\/pdsvision.com\/de\/services\/\" target=\"\" rel=\"noopener\"><span class=\"group-hover:mr-[8px] ease-in-out transition-all\">Alle entdecken<\/span><svg class=\"pds-svg ease-in-out transition-opacity -rotate-90 absolute opacity-0 group-hover:opacity-100 box-content inline-block w-2.5 top-0 bottom-0 my-auto replaced-svg svg-replaced-0\" id=\"svg-replaced-0\" viewbox=\"0 0 10.026 5.578\" height=\"5.578\" width=\"10.026\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><g transform=\"translate(0.707 0.707)\" data-name=\"icon\/double caret\" id=\"icon_double_caret\"><path stroke-width=\"1\" stroke-linejoin=\"round\" stroke-linecap=\"round\" stroke=\"#242525\" fill=\"none\" transform=\"translate(-3886.877 -524.493)\" d=\"M3886.877,524.493l4.389,4.371,4.223-4.371\" id=\"select\"><\/path><\/g><\/svg><\/a>\n<\/div>\n\n\n\n<div class=\"single-column relative  bg-transparent p-0 col-span-12 md:col-span-12 col-start-auto md:col-start-auto order-none md:order-none after:border-transparent self-start is-layout-flow wp-block-create-block-pdsvision-column-is-layout-flow\">    <div class=\"w-full post-type-slider-block\">\n                <div id=\"swiper_6af583cbae657\" data-loop='{\"default\":true,\"640\":true,\"960\":true}' data-columns=\"4\" data-posts=\"10\" class=\"swiper\" data-swiper_id=\"6af583cbae657\">\n            <div class=\"navigation-container hidden md:flex justify-end gap-x-2.5 md:gap-x-2.5 mb-5\">\n                <div class=\"nav-button-prev prev_6af583cbae657\">\n                    <img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/clone.pdsvision.online\/wp-content\/themes\/pdsvision-child\/assets\/img\/icon-button-next.svg\" alt=\"Swiper Previous\" width=\"47\" height=\"46\" class=\"pds-svg rotate-180\" \/>\n                <\/div>\n                <div width=\"47\" height=\"46\" class=\"nav-button-next next_6af583cbae657\">\n                    <img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/clone.pdsvision.online\/wp-content\/themes\/pdsvision-child\/assets\/img\/icon-button-next.svg\" alt=\"Swiper Next\" width=\"47\" height=\"46\" class=\"pds-svg\" \/>\n                <\/div>\n            <\/div>\n            <div class=\"swiper-wrapper\">\n                                        <div class=\"swiper-slide overlay bg-white\">\n                                                            <div class=\"image-container aspect-[16\/14] overflow-hidden relative rounded-t-md rounded-bl-md bg-cover bg-center\" style=\"background-image: linear-gradient(180deg, rgba(37, 36, 36, 0) 20.04%, #252424 94.51%), url(https:\/\/clone.pdsvision.online\/wp-content\/uploads\/2022\/11\/Services-PDSVISION.jpg);\">\n                                    <div class=\"overlay-container absolute bottom-0 p-6 md:p-7.5\">\n                                                    <h3 class=\"text-white mb-2.5 md:mb-5 text-style-h4\">Systemintegration<\/h3>\n            <a href=\"https:\/\/clone.pdsvision.online\/de\/services\/systemintegration\/\" class=\"mt-4 md:mt-7 button-transparent btn group inline-block relative border-2 rounded px-[21px] hover:pl-[13px] transition ease-in-out transition-all\">\n                <span class=\"whitespace-nowrap group-hover:mr-[8px] ease-in-out transition-all\">Mehr erfahren<\/span>\n                <svg class=\"pds-svg ease-in-out transition-opacity -rotate-90 absolute opacity-0 group-hover:opacity-100 box-content inline-block w-2.5 top-0 bottom-0 my-auto replaced-svg svg-replaced-0 replaced-svg svg-replaced-54\" id=\"svg-replaced-54\" viewBox=\"0 0 10.026 5.578\" height=\"5.578\" width=\"10.026\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                    <g transform=\"translate(0.707 0.707)\" data-name=\"icon\/double caret\" id=\"icon_double_caret\">\n                        <path stroke-width=\"1\" stroke-linejoin=\"round\" stroke-linecap=\"round\" stroke=\"#242525\" fill=\"none\" transform=\"translate(-3886.877 -524.493)\" d=\"M3886.877,524.493l4.389,4.371,4.223-4.371\" id=\"select\"><\/path>\n                    <\/g>\n                <\/svg>\n            <\/a>\n                                            <\/div>\n                                            <div class=\"absolute slider-cut-corner cut-corner-image-white\">\n        <\/div>\n                                        <\/div>\n                                                    <\/div>\n                                        <div class=\"swiper-slide overlay bg-white\">\n                                                            <div class=\"image-container aspect-[16\/14] overflow-hidden relative rounded-t-md rounded-bl-md bg-cover bg-center\" style=\"background-image: linear-gradient(180deg, rgba(37, 36, 36, 0) 20.04%, #252424 94.51%), url(https:\/\/clone.pdsvision.online\/wp-content\/uploads\/2022\/11\/Services-PDSVISION.jpg);\">\n                                    <div class=\"overlay-container absolute bottom-0 p-6 md:p-7.5\">\n                                                    <h3 class=\"text-white mb-2.5 md:mb-5 text-style-h4\">Simulationsberatung<\/h3>\n            <a href=\"https:\/\/clone.pdsvision.online\/de\/services\/simulationsberatung\/\" class=\"mt-4 md:mt-7 button-transparent btn group inline-block relative border-2 rounded px-[21px] hover:pl-[13px] transition ease-in-out transition-all\">\n                <span class=\"whitespace-nowrap group-hover:mr-[8px] ease-in-out transition-all\">Mehr erfahren<\/span>\n                <svg class=\"pds-svg ease-in-out transition-opacity -rotate-90 absolute opacity-0 group-hover:opacity-100 box-content inline-block w-2.5 top-0 bottom-0 my-auto replaced-svg svg-replaced-0 replaced-svg svg-replaced-54\" id=\"svg-replaced-54\" viewBox=\"0 0 10.026 5.578\" height=\"5.578\" width=\"10.026\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                    <g transform=\"translate(0.707 0.707)\" data-name=\"icon\/double caret\" id=\"icon_double_caret\">\n                        <path stroke-width=\"1\" stroke-linejoin=\"round\" stroke-linecap=\"round\" stroke=\"#242525\" fill=\"none\" transform=\"translate(-3886.877 -524.493)\" d=\"M3886.877,524.493l4.389,4.371,4.223-4.371\" id=\"select\"><\/path>\n                    <\/g>\n                <\/svg>\n            <\/a>\n                                            <\/div>\n                                            <div class=\"absolute slider-cut-corner cut-corner-image-white\">\n        <\/div>\n                                        <\/div>\n                                                    <\/div>\n                                        <div class=\"swiper-slide overlay bg-white\">\n                                                            <div class=\"image-container aspect-[16\/14] overflow-hidden relative rounded-t-md rounded-bl-md bg-cover bg-center\" style=\"background-image: linear-gradient(180deg, rgba(37, 36, 36, 0) 20.04%, #252424 94.51%), url(https:\/\/clone.pdsvision.online\/wp-content\/uploads\/2022\/11\/Services-PDSVISION.jpg);\">\n                                    <div class=\"overlay-container absolute bottom-0 p-6 md:p-7.5\">\n                                                    <h3 class=\"text-white mb-2.5 md:mb-5 text-style-h4\">Services<\/h3>\n            <a href=\"https:\/\/clone.pdsvision.online\/de\/services\/\" class=\"mt-4 md:mt-7 button-transparent btn group inline-block relative border-2 rounded px-[21px] hover:pl-[13px] transition ease-in-out transition-all\">\n                <span class=\"whitespace-nowrap group-hover:mr-[8px] ease-in-out transition-all\">Mehr erfahren<\/span>\n                <svg class=\"pds-svg ease-in-out transition-opacity -rotate-90 absolute opacity-0 group-hover:opacity-100 box-content inline-block w-2.5 top-0 bottom-0 my-auto replaced-svg svg-replaced-0 replaced-svg svg-replaced-54\" id=\"svg-replaced-54\" viewBox=\"0 0 10.026 5.578\" height=\"5.578\" width=\"10.026\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                    <g transform=\"translate(0.707 0.707)\" data-name=\"icon\/double caret\" id=\"icon_double_caret\">\n                        <path stroke-width=\"1\" stroke-linejoin=\"round\" stroke-linecap=\"round\" stroke=\"#242525\" fill=\"none\" transform=\"translate(-3886.877 -524.493)\" d=\"M3886.877,524.493l4.389,4.371,4.223-4.371\" id=\"select\"><\/path>\n                    <\/g>\n                <\/svg>\n            <\/a>\n                                            <\/div>\n                                            <div class=\"absolute slider-cut-corner cut-corner-image-white\">\n        <\/div>\n                                        <\/div>\n                                                    <\/div>\n                                        <div class=\"swiper-slide overlay bg-white\">\n                                                            <div class=\"image-container aspect-[16\/14] overflow-hidden relative rounded-t-md rounded-bl-md bg-cover bg-center\" style=\"background-image: linear-gradient(180deg, rgba(37, 36, 36, 0) 20.04%, #252424 94.51%), url(https:\/\/clone.pdsvision.online\/wp-content\/uploads\/2022\/11\/Services-PDSVISION.jpg);\">\n                                    <div class=\"overlay-container absolute bottom-0 p-6 md:p-7.5\">\n                                                    <h3 class=\"text-white mb-2.5 md:mb-5 text-style-h4\">Risikomanagement<\/h3>\n            <a href=\"https:\/\/clone.pdsvision.online\/de\/services\/risikomanagement\/\" class=\"mt-4 md:mt-7 button-transparent btn group inline-block relative border-2 rounded px-[21px] hover:pl-[13px] transition ease-in-out transition-all\">\n                <span class=\"whitespace-nowrap group-hover:mr-[8px] ease-in-out transition-all\">Mehr erfahren<\/span>\n                <svg class=\"pds-svg ease-in-out transition-opacity -rotate-90 absolute opacity-0 group-hover:opacity-100 box-content inline-block w-2.5 top-0 bottom-0 my-auto replaced-svg svg-replaced-0 replaced-svg svg-replaced-54\" id=\"svg-replaced-54\" viewBox=\"0 0 10.026 5.578\" height=\"5.578\" width=\"10.026\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                    <g transform=\"translate(0.707 0.707)\" data-name=\"icon\/double caret\" id=\"icon_double_caret\">\n                        <path stroke-width=\"1\" stroke-linejoin=\"round\" stroke-linecap=\"round\" stroke=\"#242525\" fill=\"none\" transform=\"translate(-3886.877 -524.493)\" d=\"M3886.877,524.493l4.389,4.371,4.223-4.371\" id=\"select\"><\/path>\n                    <\/g>\n                <\/svg>\n            <\/a>\n                                            <\/div>\n                                            <div class=\"absolute slider-cut-corner cut-corner-image-white\">\n        <\/div>\n                                        <\/div>\n                                                    <\/div>\n                                        <div class=\"swiper-slide overlay bg-white\">\n                                                            <div class=\"image-container aspect-[16\/14] overflow-hidden relative rounded-t-md rounded-bl-md bg-cover bg-center\" style=\"background-image: linear-gradient(180deg, rgba(37, 36, 36, 0) 20.04%, #252424 94.51%), url(https:\/\/clone.pdsvision.online\/wp-content\/uploads\/2022\/11\/Services-PDSVISION.jpg);\">\n                                    <div class=\"overlay-container absolute bottom-0 p-6 md:p-7.5\">\n                                                    <h3 class=\"text-white mb-2.5 md:mb-5 text-style-h4\">Prozess-Beratung<\/h3>\n            <a href=\"https:\/\/clone.pdsvision.online\/de\/services\/prozess-beratung\/\" class=\"mt-4 md:mt-7 button-transparent btn group inline-block relative border-2 rounded px-[21px] hover:pl-[13px] transition ease-in-out transition-all\">\n                <span class=\"whitespace-nowrap group-hover:mr-[8px] ease-in-out transition-all\">Mehr erfahren<\/span>\n                <svg class=\"pds-svg ease-in-out transition-opacity -rotate-90 absolute opacity-0 group-hover:opacity-100 box-content inline-block w-2.5 top-0 bottom-0 my-auto replaced-svg svg-replaced-0 replaced-svg svg-replaced-54\" id=\"svg-replaced-54\" viewBox=\"0 0 10.026 5.578\" height=\"5.578\" width=\"10.026\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                    <g transform=\"translate(0.707 0.707)\" data-name=\"icon\/double caret\" id=\"icon_double_caret\">\n                        <path stroke-width=\"1\" stroke-linejoin=\"round\" stroke-linecap=\"round\" stroke=\"#242525\" fill=\"none\" transform=\"translate(-3886.877 -524.493)\" d=\"M3886.877,524.493l4.389,4.371,4.223-4.371\" id=\"select\"><\/path>\n                    <\/g>\n                <\/svg>\n            <\/a>\n                                            <\/div>\n                                            <div class=\"absolute slider-cut-corner cut-corner-image-white\">\n        <\/div>\n                                        <\/div>\n                                                    <\/div>\n                                        <div class=\"swiper-slide overlay bg-white\">\n                                                            <div class=\"image-container aspect-[16\/14] overflow-hidden relative rounded-t-md rounded-bl-md bg-cover bg-center\" style=\"background-image: linear-gradient(180deg, rgba(37, 36, 36, 0) 20.04%, #252424 94.51%), url(https:\/\/clone.pdsvision.online\/wp-content\/uploads\/2022\/11\/Services-PDSVISION.jpg);\">\n                                    <div class=\"overlay-container absolute bottom-0 p-6 md:p-7.5\">\n                                                    <h3 class=\"text-white mb-2.5 md:mb-5 text-style-h4\">PLM-Beratung<\/h3>\n            <a href=\"https:\/\/clone.pdsvision.online\/de\/services\/plm-beratung\/\" class=\"mt-4 md:mt-7 button-transparent btn group inline-block relative border-2 rounded px-[21px] hover:pl-[13px] transition ease-in-out transition-all\">\n                <span class=\"whitespace-nowrap group-hover:mr-[8px] ease-in-out transition-all\">Mehr erfahren<\/span>\n                <svg class=\"pds-svg ease-in-out transition-opacity -rotate-90 absolute opacity-0 group-hover:opacity-100 box-content inline-block w-2.5 top-0 bottom-0 my-auto replaced-svg svg-replaced-0 replaced-svg svg-replaced-54\" id=\"svg-replaced-54\" viewBox=\"0 0 10.026 5.578\" height=\"5.578\" width=\"10.026\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                    <g transform=\"translate(0.707 0.707)\" data-name=\"icon\/double caret\" id=\"icon_double_caret\">\n                        <path stroke-width=\"1\" stroke-linejoin=\"round\" stroke-linecap=\"round\" stroke=\"#242525\" fill=\"none\" transform=\"translate(-3886.877 -524.493)\" d=\"M3886.877,524.493l4.389,4.371,4.223-4.371\" id=\"select\"><\/path>\n                    <\/g>\n                <\/svg>\n            <\/a>\n                                            <\/div>\n                                            <div class=\"absolute slider-cut-corner cut-corner-image-white\">\n        <\/div>\n                                        <\/div>\n                                                    <\/div>\n                                        <div class=\"swiper-slide overlay bg-white\">\n                                                            <div class=\"image-container aspect-[16\/14] overflow-hidden relative rounded-t-md rounded-bl-md bg-cover bg-center\" style=\"background-image: linear-gradient(180deg, rgba(37, 36, 36, 0) 20.04%, #252424 94.51%), url(https:\/\/clone.pdsvision.online\/wp-content\/uploads\/2023\/09\/PDSVISION-Management-Consulting-Christian-Geyer-2.jpg);\">\n                                    <div class=\"overlay-container absolute bottom-0 p-6 md:p-7.5\">\n                                                    <h3 class=\"text-white mb-2.5 md:mb-5 text-style-h4\">Management Consulting<\/h3>\n            <a href=\"https:\/\/clone.pdsvision.online\/de\/services\/management-consulting\/\" class=\"mt-4 md:mt-7 button-transparent btn group inline-block relative border-2 rounded px-[21px] hover:pl-[13px] transition ease-in-out transition-all\">\n                <span class=\"whitespace-nowrap group-hover:mr-[8px] ease-in-out transition-all\">Mehr erfahren<\/span>\n                <svg class=\"pds-svg ease-in-out transition-opacity -rotate-90 absolute opacity-0 group-hover:opacity-100 box-content inline-block w-2.5 top-0 bottom-0 my-auto replaced-svg svg-replaced-0 replaced-svg svg-replaced-54\" id=\"svg-replaced-54\" viewBox=\"0 0 10.026 5.578\" height=\"5.578\" width=\"10.026\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                    <g transform=\"translate(0.707 0.707)\" data-name=\"icon\/double caret\" id=\"icon_double_caret\">\n                        <path stroke-width=\"1\" stroke-linejoin=\"round\" stroke-linecap=\"round\" stroke=\"#242525\" fill=\"none\" transform=\"translate(-3886.877 -524.493)\" d=\"M3886.877,524.493l4.389,4.371,4.223-4.371\" id=\"select\"><\/path>\n                    <\/g>\n                <\/svg>\n            <\/a>\n                                            <\/div>\n                                            <div class=\"absolute slider-cut-corner cut-corner-image-white\">\n        <\/div>\n                                        <\/div>\n                                                    <\/div>\n                                        <div class=\"swiper-slide overlay bg-white\">\n                                                            <div class=\"image-container aspect-[16\/14] overflow-hidden relative rounded-t-md rounded-bl-md bg-cover bg-center\" style=\"background-image: linear-gradient(180deg, rgba(37, 36, 36, 0) 20.04%, #252424 94.51%), url(https:\/\/clone.pdsvision.online\/wp-content\/uploads\/2022\/11\/Services-PDSVISION.jpg);\">\n                                    <div class=\"overlay-container absolute bottom-0 p-6 md:p-7.5\">\n                                                    <h3 class=\"text-white mb-2.5 md:mb-5 text-style-h4\">IoT-Beratung<\/h3>\n            <a href=\"https:\/\/clone.pdsvision.online\/de\/services\/iot-beratung\/\" class=\"mt-4 md:mt-7 button-transparent btn group inline-block relative border-2 rounded px-[21px] hover:pl-[13px] transition ease-in-out transition-all\">\n                <span class=\"whitespace-nowrap group-hover:mr-[8px] ease-in-out transition-all\">Mehr erfahren<\/span>\n                <svg class=\"pds-svg ease-in-out transition-opacity -rotate-90 absolute opacity-0 group-hover:opacity-100 box-content inline-block w-2.5 top-0 bottom-0 my-auto replaced-svg svg-replaced-0 replaced-svg svg-replaced-54\" id=\"svg-replaced-54\" viewBox=\"0 0 10.026 5.578\" height=\"5.578\" width=\"10.026\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                    <g transform=\"translate(0.707 0.707)\" data-name=\"icon\/double caret\" id=\"icon_double_caret\">\n                        <path stroke-width=\"1\" stroke-linejoin=\"round\" stroke-linecap=\"round\" stroke=\"#242525\" fill=\"none\" transform=\"translate(-3886.877 -524.493)\" d=\"M3886.877,524.493l4.389,4.371,4.223-4.371\" id=\"select\"><\/path>\n                    <\/g>\n                <\/svg>\n            <\/a>\n                                            <\/div>\n                                            <div class=\"absolute slider-cut-corner cut-corner-image-white\">\n        <\/div>\n                                        <\/div>\n                                                    <\/div>\n                                        <div class=\"swiper-slide overlay bg-white\">\n                                                            <div class=\"image-container aspect-[16\/14] overflow-hidden relative rounded-t-md rounded-bl-md bg-cover bg-center\" style=\"background-image: linear-gradient(180deg, rgba(37, 36, 36, 0) 20.04%, #252424 94.51%), url(https:\/\/clone.pdsvision.online\/wp-content\/uploads\/2022\/11\/Services-PDSVISION.jpg);\">\n                                    <div class=\"overlay-container absolute bottom-0 p-6 md:p-7.5\">\n                                                    <h3 class=\"text-white mb-2.5 md:mb-5 text-style-h4\">Datenmigration<\/h3>\n            <a href=\"https:\/\/clone.pdsvision.online\/de\/services\/datenmigration\/\" class=\"mt-4 md:mt-7 button-transparent btn group inline-block relative border-2 rounded px-[21px] hover:pl-[13px] transition ease-in-out transition-all\">\n                <span class=\"whitespace-nowrap group-hover:mr-[8px] ease-in-out transition-all\">Mehr erfahren<\/span>\n                <svg class=\"pds-svg ease-in-out transition-opacity -rotate-90 absolute opacity-0 group-hover:opacity-100 box-content inline-block w-2.5 top-0 bottom-0 my-auto replaced-svg svg-replaced-0 replaced-svg svg-replaced-54\" id=\"svg-replaced-54\" viewBox=\"0 0 10.026 5.578\" height=\"5.578\" width=\"10.026\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                    <g transform=\"translate(0.707 0.707)\" data-name=\"icon\/double caret\" id=\"icon_double_caret\">\n                        <path stroke-width=\"1\" stroke-linejoin=\"round\" stroke-linecap=\"round\" stroke=\"#242525\" fill=\"none\" transform=\"translate(-3886.877 -524.493)\" d=\"M3886.877,524.493l4.389,4.371,4.223-4.371\" id=\"select\"><\/path>\n                    <\/g>\n                <\/svg>\n            <\/a>\n                                            <\/div>\n                                            <div class=\"absolute slider-cut-corner cut-corner-image-white\">\n        <\/div>\n                                        <\/div>\n                                                    <\/div>\n                                        <div class=\"swiper-slide overlay bg-white\">\n                                                            <div class=\"image-container aspect-[16\/14] overflow-hidden relative rounded-t-md rounded-bl-md bg-cover bg-center\" style=\"background-image: linear-gradient(180deg, rgba(37, 36, 36, 0) 20.04%, #252424 94.51%), url(https:\/\/clone.pdsvision.online\/wp-content\/uploads\/2022\/11\/Services-PDSVISION.jpg);\">\n                                    <div class=\"overlay-container absolute bottom-0 p-6 md:p-7.5\">\n                                                    <h3 class=\"text-white mb-2.5 md:mb-5 text-style-h4\">CAD-Beratung<\/h3>\n            <a href=\"https:\/\/clone.pdsvision.online\/de\/services\/cad-beratung\/\" class=\"mt-4 md:mt-7 button-transparent btn group inline-block relative border-2 rounded px-[21px] hover:pl-[13px] transition ease-in-out transition-all\">\n                <span class=\"whitespace-nowrap group-hover:mr-[8px] ease-in-out transition-all\">Mehr erfahren<\/span>\n                <svg class=\"pds-svg ease-in-out transition-opacity -rotate-90 absolute opacity-0 group-hover:opacity-100 box-content inline-block w-2.5 top-0 bottom-0 my-auto replaced-svg svg-replaced-0 replaced-svg svg-replaced-54\" id=\"svg-replaced-54\" viewBox=\"0 0 10.026 5.578\" height=\"5.578\" width=\"10.026\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                    <g transform=\"translate(0.707 0.707)\" data-name=\"icon\/double caret\" id=\"icon_double_caret\">\n                        <path stroke-width=\"1\" stroke-linejoin=\"round\" stroke-linecap=\"round\" stroke=\"#242525\" fill=\"none\" transform=\"translate(-3886.877 -524.493)\" d=\"M3886.877,524.493l4.389,4.371,4.223-4.371\" id=\"select\"><\/path>\n                    <\/g>\n                <\/svg>\n            <\/a>\n                                            <\/div>\n                                            <div class=\"absolute slider-cut-corner cut-corner-image-white\">\n        <\/div>\n                                        <\/div>\n                                                    <\/div>\n                            <\/div>\n            <div class=\"navigation-container flex md:hidden justify-end gap-x-2.5 mt-5 md:gap-x-2.5\">\n                <div class=\"nav-button-prev prev_6af583cbae657\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/clone.pdsvision.online\/wp-content\/themes\/pdsvision-child\/assets\/img\/icon-button-next.svg\" alt=\"Swiper Previous\" width=\"47\" height=\"46\" class=\"pds-svg rotate-180\" \/><\/div>\n                <div width=\"47\" height=\"46\" class=\"nav-button-next next_6af583cbae657\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/clone.pdsvision.online\/wp-content\/themes\/pdsvision-child\/assets\/img\/icon-button-next.svg\" alt=\"Swiper Next\" width=\"47\" height=\"46\" class=\"pds-svg\" \/><\/div>\n            <\/div>\n        <\/div>\n    <\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Support bei PDSVISION<\/p>\n<p>Der Umfang und die Qualit\u00e4t des Supports ist vielleicht eines der wichtigsten &#8222;Merkmale&#8220; eines jeden Systems. <\/p>\n<p>Der Standard-Support beinhaltet:<\/p>\n<p>Hilfe bei System- oder Anwendungsausf\u00e4llen<\/p>\n<p>Die neuesten Software-Updates, Releases und Patches<\/p>\n<p>First Level Support per E-Mail und Telefon<\/p>\n<p>Erweiterte Fernunterst\u00fctzung<\/p>\n<p>myPDS Star Support<\/p>\n<p>Beschreibung<\/p>\n<p>Hatten Sie schon einmal das Gef\u00fchl, dass Sie mehr Unterst\u00fctzung brauchen, als ein normaler Support Desk bieten kann? F\u00e4llt es Ihnen schwer, Ihr internes IT-Team dazu zu bewegen, die f\u00fcr ein PLM-System erforderlichen Systemadministrationsaufgaben zu \u00fcbernehmen?<\/p>\n<p>PDSVISION hat die L\u00f6sung &#8211; myPDS Star Support.<\/p>\n<p>PLM, CAD und \u00e4hnliche L\u00f6sungen sind Systeme, die aus Sicht des Supports und der Wartung nicht im Fokus vieler IT-Abteilungen stehen, obwohl diese Anwendungen gesch\u00e4ftskritisch sind und direkte Auswirkungen auf viele Anwender haben, wenn sie nicht mehr funktionieren. Die L\u00f6sungen selbst sind nicht komplex, erfordern aber besondere F\u00e4higkeiten bei der Wartung, der Systemunterst\u00fctzung und der ma\u00dfgeschneiderten Anwendung.<\/p>\n<p>F\u00fcr Unternehmen, die an einem erweiterten Support-Service interessiert sind, der \u00fcber das traditionelle Angebot der Software-Wartung hinausgeht, bieten wir myPDS Star Support an.<\/p>\n<p>Was ist enthalten?<\/p>\n<p>Regelm\u00e4\u00dfige &#8222;Health Checks&#8220; des Systems. <\/p>\n<p>Bereinigung von Caches und unn\u00f6tigen Dateien.<\/p>\n<p>Performance Monitoring.<\/p>\n<p>System Monitoring.<\/p>\n<p>Zus\u00e4tzliche Unterst\u00fctzung in den Bereichen Methodik und Ausbildung.<\/p>\n<p>Die M\u00f6glichkeit, Unterst\u00fctzung f\u00fcr die Aktualisierung des Systems in Anspruch zu nehmen.<\/p>\n<p>Warum myPDS Star Support<\/p>\n<p>myPDS Star Support<\/p>\n<p>myPDS Star Support ist vollst\u00e4ndig anpassbar und bietet verschiedene Service-Levels, je nach Ihren organisatorischen Anforderungen. Einige der von Kunden genannten Vorteile:<\/p>\n<p>L\u00e4ngere Betriebszeit des Systems<\/p>\n<p>Die M\u00f6glichkeit, bei der L\u00f6sung von komplexeren Problemen schneller Hilfe zu erhalten<\/p>\n<p>Die interne IT kann die PLM-Verantwortung auslagern <\/p>\n<p> Der Fernzugriff auf das System beschleunigt die Probleml\u00f6sung <\/p>\n<p>Weitere Dienstleistungen<\/p>\n<p>Alle entdecken<\/p>\n","protected":false},"author":15,"featured_media":28231,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_searchwp_excluded":"","inline_featured_image":false,"footnotes":""},"post_tag":[],"class_list":["post-37937","page","type-page","status-publish","has-post-thumbnail","hentry","hacb-date-1669034996","hacb-modified-1706819424","hacb-title-Support","entry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Support - PDSVISION<\/title>\n<meta name=\"description\" content=\"Bestm\u00f6glicher Support ist der Schl\u00fcssel zum Erfolg und zur optimalen Nutzung Ihrer Investition\" \/>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Support - 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